Newsroom

DIS Becomes Official Partner of Homeland Security’s STOP THINK CONNECT Campaign

DIS Becomes Official Partner of Homeland Security’s STOP THINK CONNECT CampaignLITTLE ROCK—The Arkansas Department of Information Systems (DIS) has joined the Department of Homeland Security’s (DHS) STOP. THINK. CONNECT.™ campaign.

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DIS 19-0001 Anticipation to Award eRate Consulting and Support Services

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OFFICIAL AMENDMENT TO DIS-19-0001 e-Rate consulting and support services RFP

OFFICIAL AMENDMENT TO

DIS-19-0001(Click link)

e-Rate consulting and support services RFP

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DIS-19-0001 RFP for E-rate consultant and support services

Potential Contractor:

Attached is DIS-19-0001 RFP for E-rate consultant and support services.
BID SOLICITATION DOCUMENT
DIS-19-0001 Official Bid Price Sheet

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Technology to play pivotal role in new 'transformation' plan pitched by Arkansas Gov. Asa Hutchinson

Last week, Arkansas Gov. Asa Hutchinson unveiled new details showing what his plan for "transforming" state government will look like. A new departmental structure showcased by the Republican, who is seeking reelection next month, would reduce 42 executive-level departments to just 15, and place the state's technology offices in a new department that would play a central role in the transformation effort.StateScoop (Click the link to read more..)

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Arkansas Scores 'B' in 2018 Digital States Survey

Arkansas Scores 'B' in 2018 Digital States SurveyOctober 2, 2018 - The Center for Digital Government announced the results of its 2018 Digital States Survey, a biennial evaluation of the technology practices of all 50 states.The Digital States Survey evaluates states’ use of technology to improve service delivery, increase capacity, streamline operations and reach policy goals and assigns each state a grade based on quantifiable results.The survey evaluated states based on a set of...

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Chief Privacy Officer Added to Department of Information Systems

June 20, 2018 FOR IMMEDIATE RELEASECONTACT: Janet Clark, Public Information Manager501.683.1791Janet.clark@arkansas.govChief Privacy Officer Added to Department of Information SystemsLITTLE ROCK-The Arkansas Department of Information Systems (DIS) announced that Jennifer Davis has been selected as the state’s first chief privacy officer (CPO). The position of CPO at DIS was created in conjunction with Act 912 during the 2017 General Assembly.Davis, an attorney, served for almost four ...

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Arkansas Selected for National Governor’s Association Data Program

June 15, 2018FOR IMMEDIATE RELEASEContact: Janet Clark, Public Information ManagerArkansas Department of Information SystemsPhone: 501.683.1791Website: dis.arkansas.govE-Mail: janet.clark@arkansas.govArkansas Selected for National Governor’s Association Data ProgramLITTLE ROCK—Arkansas was one of only eight states selected by the National Governor’s Association (NGA) to participate in a 16-month program aimed at leveraging data and data systems to reform health care payment and...

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Optimizing Infrastructure Job No. 1 in Arkansas

Optimizing Infrastructure Job No. 1 in ArkansasChief Information Officer Yessica Jones outlines the many benefits the state hopes to achieve by consolidating its data center environment.

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K‐12 Network Honored with IDC Smart Cities Award

FOR IMMEDIATE RELEASEApril 16, 2018Contact: Janet ClarkPhone: 501.683.1791Email: janet.clark@arkansas.govK-12 Network Honored with IDC Smart Cities AwardDIS, ADE Project to be Honored at Smart Cities New York EventLITTLE ROCK-The Arkansas Public School Computer Network (APSCN) was named the winner of an inaugural 2018 IDC Smart Cities North America Award (SCNAA).The project, by the Arkansas Department of Education (ADE) and Arkansas Department of Information Systems (DIS), to upgrade APSCN to hi...

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DIS Honored with Governors Digital Transformation Award

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Deputy Director, Chief Data Officer Added to Information Systems Leadership

LITTLE ROCK-The Arkansas Department of Information Systems (DIS) announced the addition of Carder Hawkins and Dr. Richard Wang as deputy director and chief data officer (CDO) respectively. The announcement was made by DIS Director Yessica Jones, Monday, July 31, during an agency-wide employee meeting.Hawkins comes to DIS from the Arkansas Insurance Department (AID) where he served almost five years as deputy commissioner Information Services.

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Governor Joins DIS, ADE to Announce Completion of Arkansas Public School Computer Network High-Speed Broadband Upgrade

Thursday, Jul 20, 2017LITTLE ROCK-Internet connectivity in the state’s K-12 school system has been catapulted to the top of the nation upon completion of a two-year project to upgrade the Arkansas Public School Computer Network (APSCN) to a highly secure, all fiber, high speed broadband network delivering internet speeds 40 times faster than the previous network. Governor Asa Hutchinson joined Yessica Jones, director of the Arkansas Department of Information Systems (DIS), and Johnny ...

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DIS Kicks Off Data Center Optimization Initiative

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentLITTLE ROCK-The Arkansas Department of Information Systems kicked off an initiative to maximize the capacity of the state’s data center assets and unify the state IT infrastructure by hosting educational sessions for state agency directors and chief information officers June 29, 2017, at the Arkansas Real Estate Commission.“The first step is an assessment ...

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DIS Leaders, K-12 Broadband Upgrade Receive Top 50 Awards

LITTLE ROCK-Executive leaders from the Arkansas Department of Information Systems (DIS) and the project to upgrade the Arkansas Public School Computer Network (APSCN) to high-speed broadband were recognized with top awards from StateScoop, a government information technology media company in Washington D.C., Tuesday, April 23, in Crystal City, Virginia. The state received a total of seven nominations in several award categories.DIS Director Yessica Jones was selected from a field of 31 state chi...

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DIS Director Yessica Jones Selected Among Top Women in Technology

Thursday, Mar 23, 2017LITTLE ROCK Arkansas Department of Information Systems Director Yessica Jones has been named among the Top Women in Technology for 2017 by StateScoop, a leading Government IT media company in Washington, D.C. Jones was selected for an inaugural list of an elite group of women across state and local government created to recognize their efforts for working to improve government and the lives of those governed, according to a news article published on the organizat...

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Gov. Hutchinson Appoints Yessica Jones Director of DIS

LITTLE ROCK-Governor Asa Hutchinson today announced the appointment of Yessica Jones as the Director of the Department of Information Systems (DIS). Jones served as Deputy Director of DIS before being named Interim Director after the departure of Mark Myers in November of last year. Governor Hutchinson released the following statement:“I am pleased to announce Yessica Jones as the Director of the Department of Information Systems. Yessica’s leadership and knowledge of the techno...

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DIS Announces Launch of Technology-Focused Internship Program

Thursday, Mar 9, 2017Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload MS Excel DocumentFOR IMMEDIATE RELEASEContact: Janet Wilson, Public Information ManagerArkansas Department of Information Systems501.683.1791Janet.wilson@arkansas.govLITTLE ROCK�"University students enrolled in an information systems or computer science-related field of study now have the opportunity to gain hands on job experience this summer in a profe...

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Governor Designates Jones as Acting Director

Wednesday, Nov 30, 2016Yessica Jones, deputy director of the Arkansas Department of Information Systems (DIS), was designated by Gov. Asa Hutchinson to serve as acting director when the position was vacated by former director, Mark Myers, Wednesday, November 23, 2016.“I am honored for the full support and confidence of Governor Hutchinson in my ability to lead DIS through a time of transition,” Jones said. “I have asked the competent, professional, committed team of employees a...

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Arkansas's Gov2Go Personal Government Assistant Wins National Innovative Technology Award

Tuesday, Sep 20, 2016LITTLE ROCK-The state of Arkansas’s citizen-centric personal government assistant, Gov2Go, won top honors from among four award finalists in the category of Emerging and Innovative Technology in the National Association of State Chief Information Officers (NASCIO) 28th consecutive State IT Recognition Awards at its annual conference this week in Orlando, Florida.The prestigious award program honors outstanding information technology achievements in the public sector an...

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Myers Elected to Executive Committee of National Association for State Government Information Technology Executives and Managers

Monday, Sep 19, 2016Arkansas Department of Information Systems (DIS) Director Mark Myers was elected to serve as a director on the executive committee of the National Association of State Chief Information Officers (NASCIO). Myers was elected during NASCIO’s annual conference, Sept. 18-21, in Orlando, Florida.“I am honored for the opportunity to serve alongside an esteemed group of chief information officers from across the nation to help advance NASCIO’s mission of fostering g...

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Two Arkansas Government Programs Recognized for Outstanding Achievements in State IT

Tuesday, Aug 9, 2016LITTLE ROCK, Ark. August 5, 2016-Two Arkansas digital government programs "Gov2Go and ClaimItAR.com" developed in partnership with the Information Network of Arkansas (INA) have been named finalists in the 2016 National Association of State Chief Information Officers (NASCIO) State IT Recognition Awards competition. The prestigious award program honors outstanding information technology achievements in the public sector and recognizes states with exceptional program...

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Quarterly IT Leader Meeting

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload MS Excel DocumentThe Quarterly IT Leader Meeting is set for Thursday, August 15th from 1:00pm - 4:00pm at the University of Arkansas Cooperative Extension Service.This quarter's agenda includes a panel discussion with the Arkansas State Technology Council, plus presentations from representatives of Arkansas.gov, Information Systems Research and Technology, and the Department ...

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Governor's Radio Address Features K-12 Broadband Access

Sunday, Jul 24, 2016It’s always good to go back home. This summer, I’ll be returning to the small town in Northwest Arkansas where I grew up to reconnect with friends and family and to enjoy the memories of my youth. Growing up in Gravette has helped me to appreciate the value of the close-knit community that small towns often produce.When I return home, I am reminded of the importance of continuing to invest in these smaller communities that may sometimes be overlooked.

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DIS Executive Leaders Recognized for Outstanding Achievements

Friday, May 6, 2016LITTLE ROCK-Executive leaders from the Arkansas Department of Information Systems (DIS) and an Arkansas government mobile app were recognized with top awards from StateScoop, a government information technology media company in Washington D.C., Wednesday, May 4, 2016, in Baltimore, Maryland. The state received a total of seven nominations in several award categories.DIS Director Mark Myers was selected from a field of 38 state chief information officers (CIOs), security office...

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K-12 Connectivity Issue Solved for Arkansas

Wednesday, Apr 13, 2016Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentIn the March 2016 issue of GovCIO Outlook magazine, DIS Director Mark Myers provided insights on the project to upgrade the Arkansas Public School Computer Network (APSCN) and provide high-speed broadband connectivity to Arkansas’s K-12 public schools. For the full article, click the pdf.

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Governor Asa Hutchinson Announces $10 Million Upgrade for Statewide Public Safety Communications System

Thursday, Mar 10, 2016LITTLE ROCK--Governor Asa Hutchinson announced today that he will request the legislature to release $10 million from his Rainy Day Fund for significant and much needed upgrades to the statewide interoperable communications system for emergency and public safety services, also known as the Arkansas Wireless Information Network (AWIN).This funding will go towards replacing aging radio equipment at 20 AWIN sites, aging console equipment at nine dispatch locations as well as u...

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DIS Director to Chair Technology Oversight Council

Wednesday, Mar 9, 2016Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentLITTLE ROCK, AR--Arkansas Department of Information Systems Director Mark Myers was selected to serve as chairman of Gov. Asa Hutchinson’s Information Technology Oversight Council. The council, created by an executive order, will oversee state information technology projects in excess of $50 million.

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Yessica Jones Tapped as Deputy Director of Department of Information Systems

Tuesday, Jan 26, 2016 LITTLE ROCK-Yessica Jones of Searcy, Arkansas, was appointed today as the deputy director of the Department of Information Systems (DIS).“Yessica brings a diverse background in IT from teaching programming at Harding University to being a former database developer at Acxiom. She is a great addition to a great team,” noted Mark Myers, the director of DIS.“I appreciate the opportunity the Hutchinson administration has given me. I have seen the progress and di...

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WAN Awards for APSCN Broadband Upgrade

Wednesday, Nov 4, 2015Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentClick the attached pdf to view WAN awards by school district and vendor.

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DIS Leadership Provides K-12 Broadband Update at Guy Fenter Education Service Cooperative Meeting

Friday, Sep 18, 2015BRANCH, Ark. - Mark Myers, DIS director, and Don McDaniel, DIS enterprise network services director, provided local school district superintendents an update on the improved Arkansas Public School Computer Network (APSCN) project at a meeting at the Western Arkansas Educational Cooperative Friday afternoon.Myers and McDaniel addressed the progress of the project to upgrade the APSCN to bandwidth speeds of 40 times the current state network and the status of the conversion of ...

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DIS General Counsel Elected to American Inns of Court Board

Friday, Jul 24, 2015Department of Information Systems General Counsel Anthony Black was elected Eighth Circuit trustee on the 2015 board of trustees for the American Inns of Court, a professional association of lawyers, judges and other legal professionals. Courts in the Eighth Circuit include Arkansas, Iowa, Minnesota, Missouri, Nebraska, North Dakota and South Dakota."It is both an honor and a privilege to represent the interests of the Eighth Circuit members at the national level of...

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DIS General Counsel Attends Harvard Training Program

Tuesday, Jul 7, 2015Department of Information Systems (DIS) General Counsel Anthony Black spent a week in June at Harvard Law School as a participant in its Harvard Negotiation Institute (HNI). The program consisted of lectures, facilitated discussions, skills-based exercises, negotiation simulations and two personalized coaching sessions aimed at equipping attendees with skills to maximize his position at the bargaining table and generate better deals.Black was among 79 other lawyers, judges, l...

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DIS Deputy Director Announces Retirement

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload MS Excel DocumentLITTLE ROCK, Ark. -- Herschel Cleveland, deputy director of the Arkansas Department of Information Systems (DIS), submitted a notice of his retirement and resignation from the agency Friday, May 29. Cleveland’s retirement will be effective Wednesday, July 1.“I deeply appreciate the opportunities I have had to serve DIS and the state,” said Cleve...

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Don’t Take the Bait! Focus on Phishing

A Message from the State Cybersecurity OfficeMore than 200 billion emails are sent and received worldwide each day. That represents a lot of opportunity for phishing scams, in which scammers distribute emails that appear to come from legitimate organizations or individuals and try to entice the recipient into clicking on malicious links or attachments. Spear-phishing is a more targeted type of phishing in which a specific organization or person is the target. The typical goal of phishing at...

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DIS Director to Deliver Cybersecurity Keynote at Arkansas TechJunction Conference

May, 15, 2015FOR IMMEDIATE RELEASEContact: Janet Wilson, Public Information CoordinatorArkansas Department of Information Systems501-683-1791dis.arkansas.govjanet.wilson@arkansas.govLITTLE ROCK-- Cybersecurity will be the topic of a keynote address by Mark Myers, state chief technology officer and director of the Arkansas Department of Information Systems (DIS), to attendees of the Arkansas TechJunction Conference, Wednesday, May 20, 2015, in Little Rock. Myers will speak about the increasing th...

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DIS Waiver Granted by FCC Could Secure Millions in Federal Dollars for Arkansas

May 1, 2015FOR IMMEDIATE RELEASEContact: Janet Wilson, Public Information Coordinator, Arkansas Department of Information Systems501-683-1791Janet.wilson@arkansas.govLITTLE ROCK, Ark. -- Millions of dollars in federal E-rate funding could be received by the state after the Federal Communications Commission (FCC) granted a waiver request by the Arkansas Department of Information Systems (DIS) to a contract rule that prompted the FCC to withhold three years of funding requests.The FCC suspended E-...

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Improved Computer Network to Provide K-12 Students with High Speed Broadband

LITTLE ROCK, Ark.- A plan to improve the Arkansas Public School Computer Network (APSCN) to provide the state’s K-12 students access to high speed broadband was announced Wednesday, April 22, by the Arkansas Department of Information Systems (DIS) and the Arkansas Department of Education (ADE). Over the last two years, numerous groups analyzed the state’s K-12 broadband landscape. Two primary options arose for improving the state’s network: 1) direct Internet procured inde...

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DIS Leads Installation of Technology and Communications Services for Governor Hutchinson and Staff

As a transition team worked to establish an administration for Governor Asa Hutchinson, support personnel from the Arkansas Department of Information Systems (DIS) worked behind the scenes in conjunction with the team to lead the technology transition for the governor’s and lieutenant governor’s offices. DIS began meeting with the governor’s transition team soon after the election to discuss the needs of the office and to create a technology plan. The work to prepare the o...

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DIS Welcomes Mark Myers as Agency Director

LITTLE ROCK, Ark. (January 20, 2015)‐‐The Arkansas Department of Information Systems (DIS) is pleased to announce that Mark Myers has been named by Governor Asa Hutchinson to join DIS as its agency director effective Monday, January 19, 2015.Myers previously served as director of strategic initiatives at the Arkansas Secretary of State’s Office. He holds a bachelor's degree in history from the University of Arkansas at Fayetteville and a postgraduate certificate in security, stability ...

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DIS, Government Technology Magazine Host 5th Arkansas Digital Government Summit

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentVIDEO: CLICK HERE TO WATCH REFLECTIONS FROM THE 2013 ARKANSAS DIGITAL GOVERNMENT SUMMITThe 5th Annual Arkansas Digital Government Summit hosted by the Arkansas Department of Information Systems (DIS) in partnership with Government Technology magazine is scheduled for Wednesday, November 5, 2014, at the Little Rock Marriott.“Arkansas is entering a period of transition ...

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DIS develops new tool that creates one click access to network information

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentDIS develops new tool that creates one click access to network informationTool increases response time and efficiency in pinpointing network issues for customersLITTLE ROCK-A secure online interface created by a Department of Information Systems (DIS) development team merged several separate databases allowing one click access by authorized agency personnel to an all-...

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Arkansas Receives a B+ on the 2014 Digital States Survey

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentState of Arkansas Stays Consistent with a B+ Score in 2012 and 2014In its comprehensive 2014 Digital States Survey, released on September 3rd, e.Republic’s Center for Digital Government evaluated the digital technology practices of all 50 states, assigning each state a grade based on quantifiable results in better serving citizens and streamlining operations.Ove...

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Agency Statement Regarding K-12 Bandwidth

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload MS Excel DocumentWith an ever-increasing necessity for access to data infrastructure in Arkansas, it is essential for the state to utilize all available resources to build a stable and efficient information network for our public schools. Three years ago, the Arkansas Legislature passed a bill that was intended to regulate the use of the Arkansas Research Education Opti...

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Migration to New Email Filtering Solution Scheduled for June 18

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentDefending state data assets and confidential communications from cyber-attacks, intrusions and virus infections is a top priority for the Arkansas Department of Information Systems (DIS). To maximize advanced threat protection and spam blocking, email filtering will be migrated to a new primary solution, IronPort, next Wednesday, June 18, at 6 p.m.On Thursda...

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New State Data Center

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentOctober 30, 2013FOR IMMEDIATE RELEASEContact: Janet Wilson, Public Information ManagerArkansas Department of Information Systems501-683-1791dis.arkansas.govjanet.wilson@arkansas.govNew State Data Center to Provide Backup, Recovery Safeguard for Essential State IT ApplicationsLITTLE ROCK - In partnership with the Arkansas Development Finance Authority (ADFA) and the Ar...

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FY14 Rate Notifications Sent to DIS Customers

Arkansas Department of Information Systems (DIS) operates within the state of Arkansas to provide information technology services to state agencies and other approved governmental entities. As an internal service fund, DIS operates on a cost recovery basis and is permitted to recover the cost of services but is not permitted to operate at a profit. DIS closely monitors over and under recoveries of cost for each line of service. An over or under recovery occurs when the cost of providing a s...

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Request for Qualifications for A-87 Cost Allocation Financial Examination, Auditing & Consulting Services

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentUPDATE 7/11/13: The submission deadline and schedule of events have been modified.Arkansas releases RFQ for A-87 cost allocation financial examination, auditing and consulting services.

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Google, Microsoft Headline Quarterly IT Leader Meeting on Cloud Computing

LITTLE ROCK - "Cloud computing can help create agility and economic efficiency toward implementing an effective enterprise strategy. To illustrate how the cloud is changing the role of IT in the public sector, the Arkansas State Technology Council (STC) and the Arkansas Department of Information Systems (DIS) hosted information technology leaders from across the state for the quarter IT leader meeting, Wednesday, April 24, 2013, at the University of Arkansas Cooperative Extension Office aud...

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Request for Qualifications for Public Safety Communication Consulting Services (PROPOSED SCHEDULE OF EVENTS)

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentArkansas releases RFQ for Public Safety Broadband Network consulting services.

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Request for Qualifications for Public Safety Communication Consulting Services (ADDENDUM)

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentArkansas releases RFQ for Public Safety Broadband Network consulting services.

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DIS 2012 Annual Report

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentThe Department of Information Systems is pleased to present our 2012 Annual Report. Customer satisfaction every time is DIS' vision. In pursuit of fulfilling our vision, the more than 250 IT professionals at the Department of Information Systems worked diligently throughout 2012.

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Request for Qualifications for Public Safety Communication Consulting Services

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentArkansas releases RFQ for Public Safety Broadband Network consulting services.

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Cloud Computing, Game Changer for IT Services in Public Sector

Mobile, big data, and social technology trends are impacting how organizations engage with stakeholders. An organization’s approach to cloud computing can help create agility and economic efficiency toward implementing an effective enterprise strategy. The Quarterly IT Leader Meeting hosted by the Arkansas State Technology Council and Arkansas Department of Information Systems will showcase how the cloud is changing the role of IT in the public sector.

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Cyber Secure AR - January 2013

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload MS Excel DocumentDuring 2012, cybersecurity incidents included theft of public and private intellectual property, hacktivism, ransomware, malware targeting mobile devices, and a surge of other malware, Black Hole Rootkit and Zero Access Trojan. What will we see in 2013? Below is a brief round up, listed in no particular order, of several threats and trends we can expect during th...

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Cyber Secure AR - March 2013

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload MS Excel DocumentProtect Yourself from Email Tax Scams It’s tax season and criminals are seizing the opportunity for scams. Don’t become the next victim. Scammers leverage every means at their disposal to separate you from your money, your identity, or anything else of value they can get. They may offer seemingly legitimate 'tax services' designed to...

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Cyber Secure AR - February 2013

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload MS DocumentHow Do I Protect the Information on My Smartphone?We’ve come to depend on our smartphones so heavily it is hard to remember what we did before we had them. If you have a smartphone, you now carry a fully functional computer in your pocket or purse. That’s a tremendous amount of information at your fingertips!

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Survey Shows Customer Satisfaction Remains Steady

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentFor the seventh consecutive year, DIS customer satisfaction levels exceeded the agency’s established performance measures of 3.75 out of five. For 2012, the overall customer satisfaction ranking was 4.1. This is comparable to the satisfaction score of 4.13 received in 2011 and above the 2010 satisfaction ranking of 4.08. Some positive comments from customer...

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Map App Tracks Migration of Next Generation State Network

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentPinpointing migration of the state’s new high-speed network with a multiprotocol label switching (MPLS) core, known as Next Generation State Network (NGN), has been made possible by an interactive map application created through a collaborative effort between the Arkansas Department of Information Systems (DIS) and the Arkansas Geographic Information Office (AGI...

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Strategic Plan Reveals Key IT Initiatives and Investments in State Government

Strategic initiatives setting the course for information technology (IT) in Arkansas state government were revealed with the official release of the State of Arkansas Strategic Plan for Information Technology by the Arkansas State Technology Council (STC). Announcement of the plan was made on behalf of STC by Claire Bailey, Arkansas chief technology officer and director of the Arkansas Department of Information Systems (DIS), to a statewide audience of IT professionals attending the annual Digit...

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Arkansas Receives a B+ on the 2012 Digital States Survey

Arkansas Improves It's Score From a B in 2010 to a B+ in 2012In the newly released Digital States Survey 2012 from the Center for Digital Government, eight states received A grades, doubling the number from 2010, with Michigan and Utah receiving an A and California, Minnesota, Ohio, Pennsylvania, Tennessee and West Virginia receiving an A-.All 50 states participated in the survey and received grades ranging from A’s to D’s. Besides the eight A grades, 22 states received B’s...

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Managing Mobile Devices, Cloud Computing, Cyber Security are Central Themes for 2012 Arkansas Digital Government Summit

Arkansas strives to lead the nation in leveraging technology to generate initiatives that expand citizen access to public information and services. In perpetuating the strategies that increase government efficiency and advance the delivery of public services to Arkansans, Arkansas Chief Technology Officer Claire Bailey in partnership with Government Technology Magazine, and e.Republic, Inc., is organizing the 2012 Arkansas Digital Government Summit.“As we look to the future of continuing o...

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Bailey Appointed to AIPE Board of Directors

Claire Bailey, director of the Arkansas Department of Information Systems, was appointed Friday, September 21, 2012, to serve a three-year term on the board of directors for the Arkansas Institute for Performance Excellence (AIPE).“I’m excited to have Claire Bailey serve on our board of directors, said Sue Weatter, program director for the Arkansas Governor's Quality Award. "Her understanding of how this process can help businesses improve will be an asset as we make decisio...

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Arkansas' SuperCOOP Honored as Award Finalist

SuperCOOP, the disaster recovery software tool used across Arkansas state government was recently selected as an award finalist by the National Association of State Chief Information Officers (NASCIO). The tool was created by the Arkansas Continuity of Operations (ACOOP) staff and an independent developer to provide a functional, compliant, cost effective, navigational tool for managing disaster recovery and continuity of operations planning.The NASCIO Recognition Awards for Outstanding Achievem...

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DIS Hosts Quarterly State IT Leader Meeting

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentOn August 2nd, technology leaders from across the state met at the University of Arkansas Cooperative Extension Office for the quarterly State IT Leader Meeting. This quarter's theme was, Mobile Technology: Empowering the Public, Innovating State Government. The meeting included presentations from AT&T, Sprint, Verizon Wireless and Arkansas.gov.

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Fiscal Year 2013 Rate Adjustments Approved

DIS recently determined that in order to remain compliant with state and federal guidelines that rate adjustments would need to be made for fiscal year 2013. The rate approval process was completed with reviews and approvals by the Department of Finance and Administration, Joint Committee on Advanced Communication and Information Technology, and Legislative Council, and the new rates are now published.The required rate adjustments include some decreases, increases, and rates for new services.Bec...

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DIS 2011 Annual Report

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FCC Consumer Facts: Stolen and Lost Wireless Devices

The theft of wireless devices, particularly smartphones, is sharply on the rise across the country,according to many published reports. The high resale value of these high-tech phones has made them a prime target for robbers and the personal information contained on the device that could be used by identity thieves. The Federal Communications Commission (FCC) has prepared a downloadable list of consumer facts containing several steps that can be taken to better protect yourself, y...

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DIS Taking Next Steps in Next Generation State Network Project

DIS teams continue work to implement the Next Generation State Network, most recently with a bid award to a vendor to provide access service connections in the last remaining territory to the new core Multiprotocol Label Switching (MPLS) network. The state awarded the bid for network connectivity to CenturyLink for most of the company’s incumbent territory. The goals of the network project include a significant reduction in the complexity of the core network, increased reliability and cost...

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COMPASS Dashboard Release to Customers Advances

DIS teams continue to make headway in work to release access to the Centralized Operational Monitoring and Performance Analysis Support System (COMPASS) to customers. Several agencies were recently added to the list of agencies with access to the digital dashboard. The COMPASS team perseveres to ensure a smooth deployment of the dashboard to all customers through efforts to affirm security, user authentication, and data quality.

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DIS Establishes Timeframe for State Video Network Upgrade

Preparations are underway for the upcoming state video network upgrade and DIS teams are executing efforts to provide customers with the smoothest network cutover possible. The core video network equipment is installed, technicians are conducting tests and making adjustments to the equipment as needed, and network vendors are adding circuits and virtual circuits for the cutover. The state is converting H.320 sites to H.323 sites for the new network.The target dates for the cutover to the newly u...

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New Setting Welcomes IT Leaders to Quarterly Meeting

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload MS Excel DocumentLITTLE ROCK��" War Memorial Stadium provided the setting for the quarterly IT leader meeting hosted by the Arkansas State Technology Council and the Arkansas Department of Information Systems.Speakers for the December meeting included:Phil Billingsley, general manager, Information Network of Arkansas (Mobile Inspection Solutions)Becky Rains, strategic fundin...

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DIS Receives Top Honor from Arkansas Governor's Quality Award Program

LITTLE ROCK�" The Arkansas Department of Information Systems (DIS) was one of two organizations to win the coveted Governor’s Award for Performance Excellence at the 17th annual Governor’s Quality Awards banquet held Monday, October 17, at the Peabody Hotel.Several hundred business and civic leaders were on hand as DIS, representing the public sector, and Baptist Health Rehabilitation Institute in Little Rock, on behalf of the private sector, were presented with the top honor fr...

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Government Technology Magazine, e.Republic, Inc., and Arkansas Chief Technology Officer Claire Bailey announce Arkansas Digital Government Summit 2010

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentThe inaugural Arkansas Digital Government Summit is scheduled for November 8, 2010. The event is for state and local government leaders and will cover topics related to the public sector. The purpose of the summit is to foster discussion and dialogue on the use of IT as a strategic tool for managers, executives, and policy makers.

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Arkansas Focuses on Video Technology

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentArkansas Focuses on Video Technology to Increase Effectiveness, Mobility, Accessibility, and Efficiency of State Government ServicesLITTLE ROCK, Ark. - September 29, 2011 Video technology is fast becoming the preferred option for organizations to communicate, teach, learn, and exchange ideas and information in a more efficient, cost-effective manner. The State of Arka...

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Arkansas.gov Website Ranks First in the Nation

First time Arkansas.gov takes top honors in the Best of the Web competitionLITTLE ROCK, Ark. - September 1, 2011 Today the State of Arkansas announced that for the first time its official website, Arkansas.gov, has been named the best state website in the country in the annual “Best of the Web” competition sponsored by the Center for Digital Government. “It has always been our goal to use technology to make it easier to access and use government services,” Governor M...

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Arkansas Digital Government Summit set for October 2011

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentThe 2nd Annual Arkansas Digital Government Summit is scheduled for Monday, October 17, 2011. This event is for and about state and local government, with a purpose of fostering discussion and dialogue on the use of information technology as a strategic tool for managers, executives, and policy makers. If you influence or participate in technology decisions f...

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DIS adjusts rates for fiscal years 2011 and 2012

DIS operates within the State of Arkansas to provide information technology services to state agencies and other approved governmental entities. State and federal laws and guidelines require DIS to operate as a cost recovery agency, billing for the services provided to its customers. DIS monitors over and under recoveries for its services on a periodic basis during the fiscal year. An over or under recovery occurs when the amount of cost to provide a service does not match the amount of rev...

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New State Video Network Project Underway

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentDIS will deploy a new statewide, next generation video network in December 2011. The existing State Video Network, which was built in 2005, is expiring soon. There are now levels of operability and an array of features in video conferencing, provided by technology that did not exist until a short time ago, that will be available on the new State Video Network.

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Thanks for making the January State Technology Meeting a success!

The meeting was a big success thanks to your participation and feedback. We are already working on the agenda for the next meeting. Times, dates and details will be released soon.

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State Technology Meeting - January 6, 2011

Arkansas Chief Technology Officer and Department of Information Systems (DIS) Director Claire Bailey would like to invite you to a meeting of technology leaders from around the state on Thursday, January 6 from 1:00 to 4:00 pm at the University of Arkansas Cooperative Extension Office Auditorium at 2301 South University Avenue in Little Rock. Please RSVP to Jamie LaFave at jamie.lafave@arkansas.govAgendaWelcome and Introduction: 1:00 - 1:05 pmClaire Bailey: CTO, DIS DirectorState Network Up...

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DIS adjusts rates for Fiscal Year 2011

DIS recently adjusted rates for services for Fiscal Year 2011 that will be effective July 1, 2010. The rate adjustments required will include rate decreases, a few rate increases, and rates that have been established for new service offerings for customers. We expect that these rate adjustments will have an overall positive impact for the majority of our customers.

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DIS launches new Call Center tool

On Monday, April 19th, DIS will launch the new "Service Desk" tool for the Call Center. The new Incident Management System will replace the former Call Center application HEAT. Planning for the implementation of Service Desk began more than a year ago. The Call Center needed a more effective call and incident management system, and DIS selected the Service Desk tool in Spring 2009.

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DIS 2009 Annual Report available

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentDIS is pleased to present the 2009 Annual Report. Last year was a busy one for the agency, as DIS Teams continued to work hard to meet the needs of customers and provide premier technology services for the State of Arkansas.The Annual Report will highlight agency accomplishments over the last year, focusing on agency strategic goals, to include Operational Excellence,...

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DIS launches new website

DIS is pleased to announce the launch of a new and improved dis.arkansas.gov. The new site is on a SharePoint platform with the state’s common look and feel for government websites. The new website not only has a new look, but has increased functionality such as a Smart Search, calendar of events, blog, RSS feeds, and more.

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DIS successfully completes UPS upgrade project

With the completion of the scheduled shutdown of the State Data Center and installation of a second new Uninterruptible Power Supply (UPS), the data center is now supported by two fully operational backup power systems. The UPS Upgrade Project included several phases, including the replacement of a 22-year old single UPS solution and the installation of the new redundant unit and supporting equipment. In addition to installing two new UPS systems, DIS Teams continue work to ensure that each syst...

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AWIN Program Director nominated to serve on the SAFECOM Emergency Response Council

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentOctober 2, 2009AWIN Program Director nominated to serve on the SAFECOM Emergency Response Council Arkansas Wireless Information Network (AWIN) Program Director Penny Rubow was recently named a Public Safety at Large member of the SAFECOM Emergency Response Council (ERC) based on her leadership and commitment to improving communications and interoperabil...

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RFQ 470-DIS-AGIO Formal Addendum and Q&A

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentRFQ 470-DIS-AGIO Formal Addendum and Q&AThe RFQ opening date is changed to Tuesday May 26, 4:00 p.m.The RFQ mentions “AGIO systems” on Page 17 (top) in the context of project management. Can you identify the exact management systems (programs, methods, technologies) you are referring to?AGIO Systems means Microsoft Office productivity products such as ...

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RFQ# 470-DIS-AGIO

Download attachments:The following readers may be required for linked documents:Adobe Reader | MS Word ViewerDownload PDF DocumentREQUEST FOR QUALIFICATIONS FOR CONSULTANT SERVICES TO CONDUCT INTERVIEWS, FACILITATE MEETINGS, GATHER FEEDBACK AND DRAFT A STATE BUSINESS PLAN FOR STATEWIDE FRAMEWORK FUNDING OF GEOGRAPHIC INFORMATION SYSTEMS DATA IN ARKANSAS. LITTLE ROCK, ARKANSAS MAY 11, 2009 RFQ # 470-DIS-AGIO SUBMITTAL DEADLINE: MAY 25, 2009, 4:00 p.m. CDT

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